Refund & Cancellation Policy
Last updated: October 21, 2026
1. Scope
This policy applies to purchases of CogniVault System made through this website. Each upgrade in the FocusForge funnel is a separate purchase; refunding one product does not cancel other products you bought.
2. Right of Withdrawal (7 Days)
In accordance with Article 49 of the Brazilian Consumer Defense Code, you may withdraw from your purchase within 7 (seven) calendar days from the date of purchase, without needing to give a reason, and receive a full refund.
3. How to Request a Refund
Email support@mmldigital.site with the subject "Refund — CogniVault", including the email used at purchase and, if available, the order or transaction number.
4. Processing Time
Approved refunds are issued to the original payment method. Depending on your bank or card issuer, the amount may take up to 2 billing cycles to appear on your statement.
5. After the Refund
Once a refund is processed, the license is revoked and access to CogniVault is removed. We recommend exporting any notes you wish to keep before requesting the refund.
6. Cancellation
CogniVault is a one-time purchase and does not renew automatically. If any recurring plan is offered in the future, you may cancel at any time, and the cancellation will stop future charges.
7. Chargebacks
Please contact us before opening a dispute with your card issuer — we usually resolve requests faster directly.
8. Contact
MML Digital — Rua Wilson Teixeira, 820, Jardim Panorama, Ipatinga - MG, CEP: 35164-246, Brazil. Email: support@mmldigital.site.
